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 Warranty Information

WHAT IS COVERED AND FOR HOW LONG

From the date this gas grill is purchased for use, BROILMASTER will make available, at our factory, a free replacement for any defective part covered by this warranty on the following basis:

Permanent Mold Aluminum Grill Housing: Lifetime by original purchaser for as long as grill is, and safely can be, used as a residential grill.

Porcelain Coated Cast Iron Cooking Grids: Lifetime by original purchaser for as long as grill is, and safely can be, used as a residential gas grill. The use of a brass bristle brush in conjunction with regular burn-off is recommended. Damage by dropping. scraping or abrasive cleaning voids this warranty.

Stainless Steel Bowtie Burner: 15 years prorated with the following schedule:

  • Years 1-5=full 100% replacement
  • Years 6-10=consumer to pay 50% retail price in effect.
  • Years 11-15=consumer to pay 75% retail price in effect.

Warranty replacement claims in years 6-15 must be made directly to Martin Industries

Stainless Steel Cart: Lifetime by original purchaser for as long as grill is, and safely can be, used as a residential grill.

Painted Electrogalvanized Steel Components: 5 years against perforation.

Porcelain Coated Steel Cooking Racks: 2 years. (Models SR3, S2, S5)

All other parts: 2 years from date of purchase.

WHAT IS NOT COVERED

  • Removal and re-installation
  • Labor costs for replacement or repairs
  • Transportation or shipping costs
  • The cost of a service call to diagnose trouble
  • Finishes on surfaces
  • Inoperation due to improper or lack of cleaning
  • Damage caused by improper installation, improper storage, accident, misuse, abuse or alteration

CLEANING

The burner will naturally change in appearance after usage, without basically affecting performance. To keep it operating efficiently with and even spread of flame, you must clean the burner openings (ports) on the Stainless Steel Burner at least every 6 months, or they may become plugged under continued usage. Usually you can uses a brass bristle brush to clean the ports and keep then open and unplugged. Refer to installation instructions.

LIMITATIONS AND EXCLUSIONS

  1. No one has authority to add to or vary this limited warranty, or to create for BROILMASTER any other obligation of liability in connection with this grill.
  2. ANY IMPLIED WARRANTY APPLICABLE TO THIS GRILL IS LIMITED IN DURATION TO THE SAME PERIOD OF TIME AS THIS WRITTEN WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
  3. BROILMASTER SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR CONTINGENT DAMAGES YOU MIGHT SUFFER AS A RESULT OF ITS BREACH OF THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY. Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you.
  4. This warranty applies only to the original purchaser and may not be transferred.
  5. This warranty applies only to a grill sold and used in the United States or Canada.
  6. This warranty applies only to a gas grill.
  7. If you cannot verify the purchase date of the grill the warranty period will begin on the date the grill was manufactured.
  8. Replacement or repair parts are warranted for the remaining period of the original part warranty.

YOUR DUTIES

This grill must be installed, operated and maintained in accordance with all applicable codes and the instruction manual furnished with the grill. You must keep an invoice, canceled check or payment record to verify the purchase date of the grill.

If you Have a problem with your grill

  1. Contact your BROILMASTER dealer. If you cannot locate your dealer, call or write BROILMASTER Technical Service Department as indicated below.
  2. If you do not receive satisfactory service from the dealer within a reasonable time, write BROILMASTER technical Service Department and include the date your purchased your grill, its model and serial numbers, the name and address of the dealer from whom it was purchased, and a description of the problem you are having, Furnish a date proof of purchase if your grill is within its warranty period.
  3. In years 6-15, all burner warranty claims are to be submitted by consumer directly to BROILMASTER in Florence, Alabama along with a copy of a dated receipt of bill of sale covering the purchase of the grill.

Technical Service Department

BROILMASTER PREMIUM GAS GRILLS

A Division of Martin Industries, Inc.
301 E. Tennessee Street
Florence, Alabama 35630
Phone: 205-767-0330
Fax: 205-740-5192

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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